When I was in USA I choose 1and1 promotional plan and jumped to 1and1 hosting.I even promoted them on one of my website.I am not a big time webmaster, didn’t care about how their customer support behaves (never got an answer from email@example.com). I used to like SSH access which they provide.
I moved to India, a few days back I asked them to change my country to India as one can’t change country from control panel.They asked me fill account change form and send them with driving license.
Couple of days passed, no action what so ever from 1and1.com side.So I sent two reminders.Then guess what, what I got.
Dear Axxxxx xxxxxxx, (Customer ID: xxxxxxxx)
The payment option was Paypal,And card was never came in question.Also, note here instead of asking anything about payment they did onside cancellation. I replied to that email couple of days back but have not heard from them.
When I searched for 1and1 hosting complaints internet I felt guilty for why not checking this earlier.They are one of biggest and worst hosting company. Customer care sucks and never reply, when you contact abuse team they do reply but with robotic answer.What the worst they have done that locked my account probably,because I can’t login into my account.so my review of 1and1 hosting is avoid at any cost.