1and1 hosting review I have a complaint

When I was in USA I choose 1and1 promotional plan and jumped to 1and1 hosting.I even promoted them on one of my website.I am not a big time webmaster, didn’t care about how their customer support behaves (never got an answer from support@1and1.com). I used to like SSH access which they provide.

I moved to India, a few days back I asked them to change my country to India as one can’t change country from control panel.They asked me fill account change form and send them with driving license.

Hi There, 1. I am attaching account change request form.Kindly see new address under "New Owner".Also, please manually change my country in account panel,as I can't change country. 2.My driving license is enclosed. Once you change country name in my account.please let me know. Thanks and Regards,

Couple of days passed, no action what so ever from 1and1.com side.So I sent two reminders.Then guess what, what I got.

Dear Axxxxx xxxxxxx, (Customer ID: xxxxxxxx) Hi, unfortunately we cannot change this account to an indian account because we cannot change the card on file to Indian payment. You will need to order a new account with your Indian details and an Indian card. We have set termination on this contract for 30 days. Please order a new account with your Indian details if you wish to remain a 1&1 customer. Thank you. -- Sincerely, Security Team 1&1 Internet, Inc.

The payment option was Paypal,And card was never came in question.Also, note here instead of asking anything about payment they did onside cancellation. I replied to that email couple of days back but have not heard from them.

Hi There, I am amazed.Payment mode is no more card on file but Paypal.I have forwarded you scan document of account change and Indian driving license to prove my credibility.This was the document you have asked earlier as well. If you have to terminate why not just create an Indian account and move my settings, files and domain under that account. Its hard to believe it is so difficult. Particularly, in control panel it explicitly says contact customer care for change of country.Why suddenly you people realized it can't be done?Why you earlier informed it can be done after I send those document?I need an answer for all these?I am in IT I may move again to USA for that sake UK,each time do I have to cancel my account and create a new one?That's what are you saying?I need answer for this and a solution not termination notice.Please advice, Thanks and Regards,

When I searched for 1and1 hosting complaints internet I felt guilty for why not checking this earlier.They are one of biggest and worst hosting company. Customer care sucks and never reply, when you contact abuse team they do reply but with robotic answer.What the worst they have done that locked my account probably,because I can’t login into my account.so my review of 1and1 hosting is avoid at any cost.

Paypal Bank Account verification no more for India

Previously when you used to add an Indian bank account in Paypal,they use to verify it.Process of verification was that Paypal used to deposit two small amount in your bank account. User was suppose to put those amount in Paypal verification module.

After resolving issue with RBI it seems they have withdrawn the verification process.My take is that you are now suppose to provide reason for bank withdrawal. Now when you add an bank account,it is instantaneous and it's status is "Primary" (if it is first bank account).

However, you you click on "status" link shown in above image, it still refers to old procedure.


Note: there is no more confirm button against bank account.Refer first image.
 What does it mean to you? I have not seen it on Paypal blog but possibly you no more can verify your Paypal account using bank details in India.You will need credit card verification in this I suppose.Any new user to Paypal, what was asked to you?
 Secondly, if you would like to withdraw money in your bank from Paypal,make sure bank details are correct,otherwise Paypal with deduct bank charges and other fees.As per Paypal -
Note:Please make sure that the information you provided is complete and correct. Otherwise, the amount will be returned to your PayPal account (deducting any bank charges) and a return fee will be charged.
One interesting development for Indian users, paypal is asking for PAN(Permanent account details) for users in India.So it seem like you may have to mention Paypal transactions in tax filing.
Are you using Paypal account in India? Have you seen these changes?